I have a 10-year-old Doro 612 cell phone. The SIM card is older. On October 12, I received a warning message saying that I had to plug in the new SIM card that was sent to me, otherwise calls, texts and data would be excluded from my number from the 13th. I have never received a new SIM card. I contacted Virgin`s courier service. I spent about six hours answering their (often repeated) «security questions,» but they couldn`t send me a new card without my address. They would not take my address until I gave my password. I don`t have a password and I couldn`t come online to get it/change it. I`m without my cell phone now that it has a SIM INVALID. I am 74 years old and I have a really needed stroke with my old number, which is known by the operation, etc.
Please help me! Freestyle is the best way to our best quality devices. With Freestyle, you have two contracts covered by two withdrawals. The first contract is an interest-free loan agreement of 24, 36 or 48 months, which offers the flexibility to spread your payments over a longer period of time if you wish; the second is a 30-day rolling contract that covers your airtime (monthly minutes, texts and data). Virgin Media owns and operates its own fibre optic network in the UK, although fibre does not reach customer data, but goes to a nearby street cabinet to provide fibre optics to the cabinet service. As of December 31, 2012, the company had a total of approximately 4.8 million cable customers, of which approximately 3.79 million were provided by its television services (Virgin TV), approximately 4.2 million in broadband services and approximately 4.1 million in fixed telephony services.  At the same time, it had about 3 million mobile subscribers.  Since the acquisition of Smallworld Cable in 2014, Virgin Media is the only national cable company in the UK and currently covers 51% of UK households.  Virgin Media competes with Sky, BT Group and TalkTalk, mainly in the broadband sector, as well as in mobile telephony, with EE, O2, Vodafone and Three.  In May 2020, Liberty Global, owner of Virgin Media and owner of O2`s Telefénica, concluded that a merger of their British companies required authorization. I managed to pass to the Virgin.
Apparently, the Alcatel phone I used and bought from Virgin itself will no longer be usable. The phone is 3G and their new network requires G4. Who knew? It`s quick before you go to something else and make all the phones useless. A refund is also almost impossible. I suggest that the best thing to do is to dig Virgin. How to deal with virgin media up to their great incompetence and have all to compensate you know if PAyG phones are sent for three months they fall off the network anyway and they steal credit on phones You should also pay for useless rendering phones with non-functional unlock codes All the ideas foljd Something about, but Virgin could block a phone previously unlocked on that network if you enter their sim? Had a Tesco phone that was unlocked and had a BT-Sim no problem then the Virgin Sim for a week and had a terrible signal in the house so they dig and went with O2 (Tesco Mothers Suppliers) but the phone will not accept sim??? At the end of 2003, Telewest and NTL began discussions for a merger.